One of our clients has done work for a large industrial enterprise on the software configuration of production equipment. After receiving the final service report, the customer stopped contacting, without paying the contractor the remaining part of the cost of the main volume of work accepted by the act, and without confirming the additionally performed work, which also remained unpaid. The client had to seek judicial protection of his interests.

As a forum for resolving disputes, the parties determined the International Commercial Arbitration Court (ICAC) by agreement. Our team prepared a statement of claim with a demand for the recovery of the principal debt, expressed in foreign currency and interest for the use of funds. We carried out the necessary organizational procedures for the selection of arbitrators and took part in the face-to-face hearing in Moscow. We managed to prove that the customer’s behavior is illegal, all the work was done properly, unreasonably not accepted and not paid by the customer. On May 31, 2024, the ICAC issued a decision in case No. V-22/2024, which satisfied the requirements in full. The ICAC decision was not appealed by the defendant. With our assistance, the ICAC decision was executed by the customer voluntarily without applying to the state court.

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